Pizza Hut — Didn't got delivery, even after waiting for more than an hour

Address:

Gurgaon, Haryana

I ordered the pizza on 12th Sept 2014 at 10:30 pm. As i dont have the cash, thus i stated before the order that i will be giving sodexo. They put my call on hold. Later they said that they will accept sodexo and the pizza will be deliverred by 11 pm. But Abhay(from store) said that i will not be delivering your order at 10:50 pm. Because of some personal issues . You guys must hear the words he stated to me. I immediately called 39883988 where they said after 5 minutes discussion with manager and senior officials that you must pay cash. Which i said i dont have( i already stated this before ordering the pizza), there they said that then you must pay by card then. I agreed to this. Plus they promised me that i will get my order within 5-10 minutes as the delivery boy has left. Till 11 30 i didnt got any call nor the order. Abhay and people from 39883988 are blaming each other. But it was I who suffered. I had to sleep empty stomach. Kindly see to this as PIZZA HUT brand is too big to commit such nonsense