[Resolved]  Pizza Hut — Extensive delays in Pizza delivery

Address:

New Delhi, Delhi

I had ordered Pizza yesterday & call log as per the invoice is 20.34 with Vasant Kunj New Delhi outlet. The promised delivery as printed was 21.35 ( One hour) . Order left at 21.45 & delivered at my Vasant Kunj C-8 sector residence at 22.20 Hrs. It was not warm at all. I even made a call at the call center around 22.00 Hrs enquiring about the order & was informed that concerned local outlet shall revert. No body reverted & even asked Pizza delivery boy to talk to outlet however call didn't go thru & it was a faint 15 secs call which ended without any discussion. This has happended last year also. I think outlets are grossly short of resources ( Kitchen & delivery staff ) however why are being customers taken for a ride ??? Pizzahut must explain this. The invoice attached herewith. Vikram