[Resolved]  Pizza Hut — False commitment and extra charge

Address:New Delhi, Delhi

Dear Customer service team, Today i have ordered a paneer makhani pan-med pizza and truffle cake with order number[protected] at 16:59:38 and per your delivery commitment of 30 minute this order should be deliver sharp or before 17:30, but your delivery boy deliverd this order around 17:45 and take more amount as per bill the total bill amount was 436.00 INR and took from me 452.00 INR why? At this time i have called to your customer care number for help and your executive discuss with delivey boy and told me today is delivery time 35 minutes after 2 minute he again fail to commitment and told me that today delivery time is 45 minutes. when i have ask with him to talk to manager he just hold my call and discunnect the call. Please let me know, why you people have very false commitment. you you are unable to full fill your commitment then let me know very clearly, so that i can inform the same to pulic via different ways. I need you replay. Regards, Sandeep Mishra Cell: +91 [protected]
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Aug 14, 2020
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