Pizza Hut — False Promise to customer

Address:

Bangalore, Karnataka

Dear Team, This is regarding the false promise committed by the call centre executive over the phone, We had called from Ph :- [protected] at 11:06 pm IST on Friday 8th August 2014 about the pizza delivery and the executive promised that we could directly walk in to the electronic city pizza hut store with in 5 - 10 mins and can order the pizza. When we had been there before 11:15 pm on the same day, the store in charge named :- Sunil denied to take the order and said that it was false commitment from the call centre and its not their problem. A little sympathy statement would have been acceptable but the store guy sunil was very rude and unprofessional. We being corporate customer (Hewlett Packard - Electronic city) would never recommend to our fellow mates because of the service we are really upset to think about pizza hut.