Pizza Hut — Food Quality Pathetic

Address:	New Delhi, Delhi, 110060
Website:	pizzahut.co.in

I ordered 2 Medium Pizzas on 3/10/2015 (Order No.:[protected]. The quality was so pathetic that even a small vendor would not prepare such a Pizza, what to talk of an MNC of your stature. The photo which you show on your website is a million times better than what I got in reality which makes it a case of naked misrepresentation and liable under Consumer Protection Act, 1986. And to top it all, it is not the first instance when I am disappointed by your service. Some 3-4 months back also I had a similar experience. I have SNAPSHOTS of the pizzas for both instances and if you demand I can provide proof of my bonafide so that you can verify it yourselves. Further, I should inform you that these pizzas had been ordered as per Buy One Get One free offer and sometime back when I ordered pizzas at full rate, I did have the best quality that you have to offer. This must mean that the pizza hut quality is still intact and that the quality of pizzas in buy one get one offer is deliberately and maliciously reduced by your store. Would you please tell me if there is a clause in your terms and conditions which specifically says that quality of pizzas in offers can be reduced and if such a clause is not present, then I dont need to tell you how much of an unethical practice is being committed by you. I did not want to use such a harsh language but I am frustrated by your "unfair trade practices".