Pizza Hut — Hr manager mr manu kalyani nagar misbehaviour

Address:

Pune, Maharashtra

Dear concern I would like to bring to your notice the immoral rude behaviour of your HR manager at kalyani nagar, pune. I went to pizza hut to celebrate Christmas eve with your mouth watering newlu introduced cheezy pizza ...but to my surprise, the evening was turned into the huge disappointment by the HR MANAGER (MANU). I ordered for pasta, meal combo and cheezy pizza. The cheezy pizza was not properly baked but we didn't make it a deal and ate it but in the end my husband just wanted to bring this to the managers notice with no intention to replace it or cancel the bill . In return the manager MANU spoke in very harsh manner commenting that u have already eaten 90 percent, how are you complaining now?? Is this the way the manager should address the customer at once, he didn't hear us we were not complaining, we were just bringing this to his notice for future reference of the brand. I am myself an MBA I don't think this is how HR manager should conduct customers. Moreover he asked my husband to get out of the hut and commented that he himself will pay for us, fyi we are one of the reputed MES builders of INDIA . This statement went against the honour of my husband so in return he also reacted lilltle which I believe was justifiable as ot was the outcome of HR manager's rude behaviour. I want a strict action to be taken against the HR (MANU) and would want you to do the best in action to compensate the mental agony we went this special Christmas eve . Waiting for your reply asap