Pizza Hut — I cant get my order

Address:

Surat, Gujarat

Hello There, I had order pizza from pizza hut on date of 11/06/14.My Order no is[protected]. I havent got my order. I went to Pizza hut store was closed, if store was closed then why online system conformed my order. And i already got conformed order email from Pizza hut. We had guest at our house and we had been waiting for more then 1 hour. So i want proper response from pizza hut.