I placed an order today ie. Aug 3, 2021 at 11:53 through the Pizza Hut app,
Order no 12326161 and got the confirmation of the order on my mil [protected]@gmail.com.
On tracking the order on app it was showing the the food will be delivered at 1 pm and on checking the app at around 1:05 it showing that it is being packed.
At 1:18 i tried reaching the prashant vihar centre at phone no available on your mail,[protected] but the number is no more working, also the toll free number[protected].
None of the numbers were working and then after waiting till 1:45 pm< i sent my office boy to find out the status.
it was shocking to know that order was not even placed and surprisingly neither there was any call/mail/message from your side.
we had a celebration for which around 10 people had gathered and now we are left with nothing to celebrate.
It is highly disappointing to see the services of such a well known reputed company which is liked by all doing such like blunder. I have cancelled the order and dont wish to ever order again with Pizza Hut.
HIGHLY DISAPPOINTED
Sonika Khanna
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