Pizza Hut India — Amount not refunded by pizza hut even after 18 days

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.pizzahut.co.in

Hi,

This is Nishant Singh, on 30 Dec 2016 on my birthday i have tried multiple times to online order pizza thought PIZZA HUT Website using contact number [removed], all 3 times the payment was successfully deducted from 2 of my different credit cards but order place error shown all 3 times after deduction of payment, now 18 days are gone but still waiting for the refund, i don't know what is happening in the backend? why the payment is not returned to my account after so many days? it's a very serious issue 3609.00 Rs deducted 3 times in the total of 10, 827.00 Rs.

(3609.00 RS + 3609.00 RS + 3609.00 Rs = Total 10, 827.00 Rs)

Only one payment of 3609.00 is refunded 5 days back but 2 are still pending. I have called Pizza Hut Cust. Care so many times but no resolution done yet.
I request PIZZA HUT to refund my money back in my account ASAP, i am very disappointed, in future i am not going to use PIZZA HUT website nor Mobile app. How does it happen with an international brand that 3 time payment deducted but order does not placed. And even after 18 days no resolution done yet what cust care is doing here?

Check order details on 30 Dec 2016 for this number [removed]. Deductions is shown in two different attached screen shot with the description as "YUM RESTAURANT INDIA P MUMBAI IN".

Nishant Singh
(removed)