Pizza Hut India — Auto cancellation of order after order time of 30 minutes has elapsed

Address:	New Delhi, Delhi, 110085
Website:	online.pizzahut.co.in/product/pizza

Pizza hut store - prashant vihar funcity mall, delhi
Order time - 1:45pm 15 nov 2016
Order cancelled by store at - 2:17pm 15 nov 2016

I had ordered some pizzas from pizza hut via online order today.
The pizza usually arrived in 30 minutes or was given free when i had used the same service earlier with my friends.
But today after 30 minutes time (After which pizza is free as per order terms of pizza hut), a person from the store called and said that there is some issue with their oven, so they won't be able to fulfill the same.

This led to my lunch break getting disrupted fully.

Later i had given feedback on the same at pizza hut's website but no one responded. Feedback number :- 48339

Kindly look into this.