Pizza Hut India — awaiting refund of my amount

Address:

400064

This is with reference to my visit @pizzahut inorbit mall 2nd floor, goregaon on 17th sep'17.. My amount was deducted from my sbi card but no invoice for same was received due to some technical issues from pizza hut (As informed by pizzahut cs - sarika).. She instead of being in her customerservice role, ordered me to wait for next 10-12 tentative days.. She was so rude with the role n profession that it was the last visit of mine with any pizzahut ever now...

I called her up today[protected] to follow on same but again her rude very rude n arrogant attitude led the conversation on different path finally which she got a chance to disconnect the call...

My grievance against pizzahut india is to immediately refund my amount of rs.471/- (Attach is the written copy from pizza hut cs sarika)..

Also i suggest pizza hut not to appoint such employees which led the companys reputation spoil by there arrogance.. Technical error/issues is something that can b understood and rs.471/- is not much which could not be awaited to be refunded... But m very disappointed by the customer service experience from sarika as that my wifes birthday which spoiled because of her