Pizza Hut India Complaints & Reviews

Last night i ordered two pizzas on pizzahut.co.in online. It was showing an offer of 50℅ off on pizzas. I ordered two pizzas. And the total bill was rs.580 after adding gst and all other taxes. When the delivery arrived it was just 1 pizza worth 580 and the bill was showing only 1 pizza. It was one the most untrusted order. Please help me having my cash back of rs. 290....

On 24th september, 2017 i was placing an online order for pizza delivery. While i was doing the payment the order did get confirmation but the amount of order was debited from my paytm account. This money has not been reimbursed till now. Please resolve this issue.
I have done the payment on 24th september, 5:27 pm. Through paytm. I am hereby attaching the message of deduction of money from my account.

Paid for orderbilldeskfood1br...

I have order 2 capcicum panneer & 1 chole onion from surya treasure island bhilai (Cg) and billing was also done according to the above order.

But they delievered 1 capcicum paneer & 2 chole onion.

This type of mistake was unexpected from such a world wide famous food chain

That was may first experience and which was very bad.

Order no - 22q17g007179...

Hi,

I booked an take away order (No ti408327) at pizza hut, second avenue, anna nagar chennai, i got my order after 15 minutes. I took it to my car and opened cheese garlic bread box. To my utmost surprise the bread was as cold as ice. I was some old bread which was handed over to me thinking that by the time i will reach home, i wont realise that i have been handed over an old bread intentionally.

I immediately...

We have order pizza on 8th jan from wakad road hinjewadi branch. Details below.
Order no 7465985
Estimated delivery time 09:03 pm on 8th january 2017
Store address wakad road hinjewadi,, pune

The order was delivered at 9:45 pm and the delivery boy assured that it will hot. The pizza cold, taste less and not baked properly. I called the store they agreed for refund of the bill amount. Me and my friend followed...

I had visited pizza hut, lulu mall, edappally on 25/9/17. I paid the amount of 599 rs via debit card. Money git deducted from my account. But it was received the store ppl said due to server issues. I paid the same amount as cash to them. I haven't got refund of this amount. Called the store to ask the same. They are asking for a mini statement from bank. They are behaving as if am taking this....

On 24th september, 2017 i was placing an online order for pizza delivery. While i was doing the payment the order did get confirmation but the amount of order was debited from my bank account. This money has not been reimbursed till now. Please resolve this issue.
I have done the payment on 24th september, 9:40 pm. With my debit card no.[protected]. I am hereby attaching the message of deduction of money from my account....

Observed an un-usual activity from the pizzahut delivery guy "akshay" about the below order which i placed a week before.
He came to deliver the pizza and i suspect he has taken away my brand new shoes "nike epic air" black and white color.
I have seen the cctv footages in my society and saw his pizza bag not to be empty even after pizza got delivered. This was the exact span of time my shoes were missing.
Had a chat...

I am a regular customer at pizza hut. It is highly disappointing that i have to register this complaint. Yesterday (24/09/2017) when i had ordered pizza for home delivery, i felt that my order was not freshly prepared and that it was prepared quite early during the day or the day before, and was only delivered at my address after reheating the pizzas. The toppings were not fresh, neither was the crust of the pizzas or for that matter nothing...

I visited at the restaurant with my 3 friends and we reached at the restaurant on 10:56 pm they did let sit us in (I think bcz their manager was there at that time). But after that they started doing things which should not be done by a reputable restaurant. We gave the order and then wanted to order more bcz we just ordered single pizza with 2 pepsi and they completed denied our request. Didn’t even let us order the sides. Infact the waiter...

I placed an order at 8 30 today on 24th sept 2017 and called the customer service[protected] times to confirm it since i did not receive any call back from the store. They told the order will reach by 9:10 and i never received it only. I had to rush to dominos at 10:30 to get pizza for all the people who were at my house waiting for the bloody food to arrive. Stupidity to the limit from pizza hut. The customer service put me on hold for...

All of them ##### are eqally responsible for my conditions at dat tym...i have ordered pizza and and they took the confirmation of it and after one hour when i called dem about my orders these ##### told me dat they r about to give me call regarding cancellation of my order... Mr R das, Nasruddin ansari and Raman das are eqally responsible for my condition at that tym...
It is kindly requsted to all pizza hut employee to take care...

On 3rd september i tried placing the order of 666.70 which was not confirmed yet the amount was deducted. And it's been 20 days the amount is not refunded. The store people also doesn't respond to it seriously. After repetitive call they just say they are forwarding the complaint to accounts but not result yet. And now they don't even pick up my call....

Hi,

We have ordered two pizzas which cost 560 and we have clearly mentioned our addresses. After all the process like ordering payment is processed we got call saying it can't be delivered. So we ask for giving money back so that we can order from other shop but they told no they can't and it will be given back after 15 days.

What i understand from this, is it they are investing our money somewhere and getting...

I placed an online order with pizza hut (Incl payment). Order : 9100216. I received email and sms confirmation that the order will be delivered. The outlet calls me and says they cannot deliver. I call the customer care. They put me on hold for 7 minutes and then disconnect the call. No call back and order not delivered. This is pathetic customer service. I'd like the refund processing to be expedited and get a compensation for the inconveniences...

Yesterday i have ordered pizza from the kayani nagar pune - pizza hut and they have delivered one wrong pizza. I have ordered veg pizza and a non-veg pizza has delivered to me. Wrong pizza is not replaced and not refund too.

When i have called customer care they said store manager will call back. It has already been 24 hours and no one has called back. I spoke to customer care at least 7-8 times and they are saying store manager...

I ordered a pizza with ansal plaza branch in new delhi. I received a text message at 9:06 pm that my order has been dispatched. It's been more than an hour but no pizza has been delivered to me. On calling the customer care number given, mr kartik who picked up the phone was very unhelpful. He was unable to give me any information. It seemed like he was not even from the store or had no authority to give me any answers. If that is so, why...

Hi, i ordered veg magic pan for 4 pizza and in two i got cheese and in 2 i got mayo on it. When i complained in the store they said it is liquid cheese, they think i am a fool. Mayo doesn't have cheese and when i said that they said what you will get in rs 299. This is the way they can treat, even they have not mentioned anywhere about ingredients this is totally unfair....

I am very disappointed that just because i stay opposite phoenix mall i am not able to get a home delivery for my order. It is annoying that i have to go there and eat because no other outlets is able to diliver pizza at my place. U cannot decide where a pizza needs to be eaten by sum1. You have lost a customer and will loose many if this continues will surely spread the world with such an experience i wanted my 84 yrs old grandmother to...

After collecting money online they cheated and not deliverd order for get 30 min, not delivered even after 2hours.
I request for cancellation
Hope to see action against thease kind of cheating restaurants.
I have orderd pizza hutt from zomato at 8 pm. After paying all amount pizza suppose to delived @8.27, ibreceived sms saying its left out for delivery at 8.26.
Guy called me at 8.40 to confirm address again and...