Pizza Hut India Complaints & Reviews

I had placed an orderby yesterday at around 7 pm and even after waiting for almost 2 hours my order did not arrive. After waiting for long I was compelled to order food from a local shop. I was ashamed in front of my guests as I couldn't present them with the pizza. I hadn't expect this from pizza hut. I might have to think twice before ordering something from pizza hut again....

Hello Team,

I placed order with pizza hut on 18th of April 2017 however the refund not yet proceeded.

I placed the order and pizza hut center called me and said that the order not comes under their zone so they cancelled the order and informed me that the refund will be processed in 7 working days. But not yet done so far.

Order number 8765

Outlet : pizza hut Nirmal, mumbaibr...

I have ordered pizza via online. Pizzahut.co.in on 3/5/2017 11:26am an amount of inr 425, amount has been debited from my bank account and i got order confirmation message too. After done this im eagerly (Hungerly) waiting for my order... But sadest thing they are not delivered till 12:30pm. I enquired pizzahut guys about my order they said i was auto cancelled and you received your amount with in 15 workings days... So what kind of business...

Order Number is:[protected], which was delivered late with cold condition, Need refund with interest as I called many times to the company number.I called to [protected] many times. last call was on 3rd may 2017 10:57AM-with 8 mins duration where the lady simply put on the hold and kept quite. Neither store person responded not a company. Company should pay the money back with full interest....

Hello,
I had placed an online order in mysore. After i completed the payment using otp sent by the bank the pizza hut website showed that due to some error the order could not be placed. But my money was already deducted from the bank. Here is the reference details from my bank account statement:
Cheque no :[protected]
Description : pizzahutmumbaiin-22/04/17 20:27:00

I had tried calling the store also,...

I made an order on Pizza Hut website on 2nd April 2017 and made a payment through bank transfer (Transfer # E-commerce payment/Yum Restaurant India P/20170402/047852). Post my first attempt of making the payment, the money was deducted from my account but the order was not placed. I demand to be refunded for the unexecuted order. Hope this is resolved immd. Vivek Pal ([protected]@gmail.com)...

1 st in my life i hv ordered from pizza hut instead of dominoz. I stay at prayeja city sinhgad road. I order pizza today 30 th april 6.13 pm evening. I ordered at pizza hut website. If they don't have sinhgad road area listed then why they take order online. I paid money through paytm wallet online. I want my money to be refunded asap. They have pathetic store manager & operator & worst customer care across all segment....

On 29.04.17 we have ordered a pizza from the pizza hut. The bill was of cost 563
It was a home delivery but as informed earlier to the person taking the order that the payment mode would be card. Whereas during the delivery there was a refusal shown by them to not accept the money by cards whereas as they said the mode of payment they accept is cash only whereas no electronic money...

I made an order on Pizza Hut website and made a payment through bank transfer. After my first attempt of making the payment my money went from my account but the order was not made. Therefore I had to make it again. Hence I have paid twice for my order. I would like to be refunded for one of the orders. I hope this is resolved as soon as possible. I hear this has happened to a lot of people....

I have ordered online pizza on 7th april around 9:35. After 1 hour 15 minutes the called and they said they will not be able to deliver the order so they are going to refund the money. After that 2 times i registered the complaint and almost 20 time i have called them but no response from pizza hut till now. Each time i call pizzahut they give praveen number but he is not responding to my call. Praveen (Store manager): [protected]. Each time...

We had ordered a pizza today and it was with a stepler pin baked with it. We have immediately lodged a complaint number 22C26041712 and our order number is 22C[protected]. Incase if the stepler pin would have been swallowed by any of family member it would have caused serious health consequences. Totally annoyed by such recklessness and would never visit pizza but again....

On 26/4/17, i tried ordering online a box of 4 magicpan pizza (Indira nagar Pizza Hut branch, Dehradun). I chose the online payment option, Paytm.
I received the below msg after the transaction.
Paid Rs.366.28 to BILLDESKnut at 5:21 PM. Wallet txn ID:[protected].

The amount got deducted from my Paytm wallet but the pizza order wasn't booked.

I checked with Paytm and order IPT[protected] was successful...

Order number:[protected]
Outlet: sector 4, gurgaon, 122001
Worst pizza hut outlet ever, ordered a pizza at 8:10 pm and it got delivered at 10:30 pm. I sent the pizza back as they were not agreeing on the company's policy. Disgusting. The store manager naveen was not even picking up his phone, i called him 8 times and also went to the store. His number is [protected]. I want a serious action against him/outlet. This is not...

Worst experience I faced today at magneto mall pizza hut raipur, went dere wid my husband and one of the person wearing light red check shirt and light grey coloured pant, average body, 23- 35 years old, we placed order at 8.35pm sharp and after half and hour a man approach us regarding order we told him that we have alredy placed order half and hour before than he asked us to whom we place the order we told everything to him and we went...

Pizza order no 7143
Order date 22 nd april...22 15pm
Promised delivery 23 01 pm
Payment mode - debit card... Rs 681

Delivery attempted by pizzahut 00 30 pm.. Not accepted by me...

I called thrice to j. B. Nagar pizza outlet, wherein mr sagar from pizzahut informed us that pizza delivery is on the way &shall reach within 10 mins time.. However it was never happened..

Finally...

I went to pizza hut yesterday. One customer is complaining about it. Dat y u r charging 35/- instead of 20/-. So i asked y is this so... Then he said it is like dat only... We hv not received any orders regarding it. We can't do anything.
But the wrong thing is wrong... I said d same.. As it is same everywhere we purchased but y they r still charging too much... I don't understand....

I had Ordered 2 Pizza online and had done online payment for this 2 Pizza via my ICICI Debit Card ([protected]) on 02nd April 2017 (SUN) around 10:00 PM.

I have my ICICI Bank statement clearly showing that the amount of 573.60 INR was debited. I even contacted the Pizza hut Customer Care on the same day on Pizza Hut Contact Number : 3988 3988. I was told that the amount would be refunded back in 7 working days.
br...

Actually I have ordered a pizza from Mira road pizza Hut at Shrushti complex (Mira road). I have ordered at 9.29pm and till 11.30pm I had not received my pizza. We called them many times and the pizza Hut people are having no answer why my pizza is not delivered. I will give a zero rate on delivery. When they were not having any other answer they are telling k it was technical issue. And they tell K my order has been placed so where there...

Hi
I have ordered non veg magic pan for rs 409. But the payment failed in bill desk gateway. My card and account no is [protected] [protected] citi bank saving account. Please refund the amount.

The date of transaction is 16.04.2017
Account holder name murali kumar p

I have raised a complaint to pizza hut chennai. But they are irresponsible....

The store Pizza Hut Delivery, at Banerghetta road, Bangalore, are CHEATERS. They are cheating customers and the company of money by TAKING MONEY FOR THE ORDER BUT NOT GENERATING THE INVOICE in their system.

I had visited the store, Pizza Hut Delivery, Banerghetta road, Bangalore (Photo is attached), on 9th April 2017 at 9.30 PM. I placed an order at reception, the bill was 618 INR, I paid the amount, and was asked to be seated...