Pizza Hut India — bad customer service in pizza hut

Address:	Bhopal, Madhya Pradesh
Website:	www.pizzahut.co.in

I have placed an order in the name of saurabh srivastav at your kolar road outlet bhopal.
The order was placed for 6 medium pizzas and as per the concerned person the same was suppoed to get ready in 15 min as it was for a takeaway.
But to our surprise when we reached there after the stipulated time we came to know that it has already been delivered to some one else by mistake. I mean how cn it is delivered without confirming the identitiy and the order placed. But the outlet staff was so rude they didnot cooperate and again we have to wait for another 45 min in order to get our new order completed. The entire purpose of placing the order over phone was failed. Pathetic customer service from pizza ht staff and completely unexpected. I want compensation for this and a call back from the officials urgently.