[Resolved] Pizza Hut India — Big and hidden fraud of customers money.
D
DilipMishra_blr
from BENGALURU, Karnataka
Feb 6, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Today I ordered one Pizza from pizza hut and order number is 15601693. I put my address with pincode and after filling out all the information then it took me payment gateway section there I paid 371.7 Rs. from Phone Pay and transaction was successful with Transaction ID: T2202062143170701504468. After completion of transaction I got SMS with order confirmation and then after some time I got SMS again with "order number 15601693 has been dispatched from Pizza Hut." And after some time more than 30 min they called me and due to technical issue they cancel my order and they confirmed that my amount would be credited back to my account in 2-3 days. According to my knowledge they are doing frequently with customer. If we think wisely it looks very big fraud Pizza hut doing with customer and government it looks they are holding customers money for 2-3 days and rolling customer money with other some business and making money.
So Sir my concern please do not think for only customer if they are doing with 10 lakhs or more customers how big money they are holding per day and where Pizza hut using these big amount.
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Mar 26, 2022
Complaint marked as Resolved
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2022
Pizza Hut India Customer Care's response Dear Dilip,
We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.
Link: https://fb.com/msg/pizzahutindia
Regards,
Team Pizza Hut
Feb 16, 2022
Updated by DilipMishra_blr Hello Team Pizza Hut,
I am very surprised when you are requesting me to send these detail, however I have shared order number.
Cant you fetch these requested detail?
It looks you messaged pre-define template. I will not share in below link which you shared.
Simple sentence I would not trust.
Please go and get all details with my order number and ensure here you or your team not doing any cheat.
Verified Support
Feb 21, 2022
Pizza Hut India Customer Care's response Dear Dilip,
In order to assist you. Kindly DM us your email id, mobile number and store details via given below link so that we can look into this.
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