Pizza Hut India — Carelessness of the restaurant

Regarding the order placed on 6May2022.
My registered no : [protected]

I have placed my order from pizza hut app, it was to be delivered to me at 8:55 Pm, but it was not delivered to me, while on the app it showed me delivered. After 5 mins i got a call from a man enquiring about the address where the order has to be delivered. I asked about his location, and he informed me that he was at the restaurant itself. I received my order after 50 mins and that too from some random swiggy guy wearing the swiggy uniform . At my enquiry he accepts he was a swiggy delivery guy.

I don’t believe pizza hut have any right to hand over my order to some random guy to deliver it to me. This could lead to some serious adulteration with my food.
Was this information helpful?
No (0)
Yes (0)
Pizza Hut India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer(DrGarvitAgg),

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
Dear Dr. Garvit,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information