[Resolved]  Pizza Hut India — cheat with wrong commitments from customer care department

Address:395009

Hi, Yesterday Evening i Ordered Pizza From Pizza hut, Lp Savani Road, Adajan, surat, Gujarat Outlet, I Ordered 1 Magic box Pizza And 1 Cheese Garlic Bread. My Bill Amount Was 551 INR. So I Gave 500rs GV And 51rs, Cash At Cash counter, And Guy Packed My Parcel and I went Off After Reached To Home I Found The Garlic Beard Was Missing, So Call To Customer Care About My Concern And The Guy Name Santosh Who received My Call Gave Me Commitment To Arrange Call From The Store Within 10 Minutes, After Wait Of 30min. I Haven't Got Any Call From Store Side So I called Back To Customer Care Again I repeat Whole Story To Another Executive. And He Make Surprise With His Sentence That " Sir Banda Already Apki Garlic Bread leke Nikal Chuka Hai, Woh 15 Min. Me Apke Paas Pahocj Jayega. " so I Asked Him " Sir Mera Address Usko Pata Hai Kya, Address Bina Woh Kese Or Kaha Delivery Karega ". Then He Turn The Story That " Woh Apko Call Karega So n So" . Since Last Night To Till Now One Came To Me Or My Place And Haven't Got Call From Your Side. This Very Poor And ridiculous Service Of Pizza Hut . Me And My Family Wait Form Call And Pizza was Getting Cold. I am Very disappointed Movement With Pizza Hut. and Today Is[protected].04 PM Still Not Getting Any Call From your Side.

My Name IS - Jigar Nayi
Mob No. - [protected]( Track My Bill On This Number)
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Aug 7, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
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Dear Jigar,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

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