[Resolved]  Pizza Hut India — cheated by pizza hut bangalore

Address:	560075
Website:	www.pizzahut.co.in

I placed an order with Pizza hut( order reference 2969804) on 8th July 9pm online and the website said I would receive it by 9:35pm. When there was no sign of pizza till 10:15pm I called up customer care and asked them to cancel my order several times. Till now, I have not received a single SMS confirming cancellation or refund for the money I have paid. I was also told by customer care employees that the store would call me back which never happened. I have been cheated out of my money and in the process of grievance, I'm dealing with highly unprofessional and incompetent employees of Pizza hut who are unable to resolve a simple problem. They even hung up the phone in midst of a call. The whole website and customer care is pathetic and all my attempts to cancel order and seek refund through customer care have been in vain.