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[Resolved]  Pizza Hut India — Delay in delivery and no back call from customer care

Hi..
On Jan 7th, Order was placed at Bengaluru - Hebbel Kempapura Pizza Hut with order number 13144690. Delivery time was 8:04pm but pizza was delivery around 8:25pm, on top of that pizza was not hot. I tried calling to Hebbal Kempapura Pizza Hut it was not reachable (multiple attempts were made). Next I called customer number and same issue was raised, a complaint was documented and informed that they will revert back, till data I did not receive neither call nor mail. Kindly consider and do the needful.
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Feb 11, 2022
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2022
Pizza Hut India Customer Care's response Dear Ashok,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
Complaint comments 
2 Comments

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Comments

Dear Pizza Hut customer care,
As required I have provided the information in the above weblink.
Reply
Pizza Hut India Customer Care's response, Jan 17, 2022
Verified Support
Dear Ashok,

We are unable to track your details. Kindly share your email id and mobile number so that we can get in touch with you and assist you further.

Regards,
Team Pizza Hut
Dear Sir,
My mail id [protected]@gmail.com and mobile number is [protected]
Reply
Pizza Hut India Customer Care's response, Jan 21, 2022
Verified Support
Dear Ashok,

Thanks for sharing the requisite details. We have escalated your concern to our team and will share an update with you soon.

Regards,
Team Pizza Hut

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