Pizza Hut India — Delayed Delivery and unethical behavior

Address:	160071
Website:	online.pizzahut.co.in/Payment/ProcessCallback2#complete

Hi

Today I have placed an order Order Reference #: 7564133 for office party and order was placed around 1:30 PM for delivery at 3:35 PM but I received order at 3:55 which is 20 Minutes delayed and even I called up Pizza hut number at 3:35 and the guy who picked the phone conveyed that pizza is out on delivery and it would be delivered in five minutes. After waiting for almost 15 minutes I called them again and got same statement and I insisted your employee to give me a email or forum number where I can lodge a complaint but he didn’t then he transfer call to his manager Mr Gulshan and he gave me multiple excuses and resisting to share the forum details and at last he gave me this email address.

What I suppose about delay in delivery is negligence or the Order was prepaid through credit card so they have money now who cares ………