| Address: | Cinewonder, Thane |
Had given online order ( order no 14060772 from Pizzahut worth Rs1354, cinewonder Store Thane on 1.07.23 at 9.10 pm. Payment was cut and received SMS that order will reach by 9.40 pm.Within 5 min, location tracking of delivery, stopped.Called 5 times to customer care to get update.Customer care auto voice says no. is changed, which is unconnectable. First person told, I would get an call from store. But didnt receive. 2nd person told me to wait, that he will connect and disconnected after some time. Third one directly cut off the phone. Fourth again told he will connect and asked me to wait, and phone disconnected. Fifth person told me he will take in conference call with stores, but connection with store didnt happen.Order received at about 10.50 pm in cold condition and had become stiff. In this 1 hr 45 min, no call received from store nor Pizza hut to notify. Neither I was knowing delivery will be made, or I have to make alternate arrangements.Tracking of delivery, gets disabled and you cannot track and reach customer care easily. Customer care will disconnect phone in between many times Was this information helpful? | 
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