Pizza Hut India — Delivery got delayed for more than an hour and very unprofessional attitude of customer care and store manager

Address:

560076

I ordered a pizza for my daughter on Friday at 8:50 PM. It was supposed to be delivered by 09:20 PM. But when I called them up at 09:40 they said it is on the way. I waited for another 15 mins and then they said actually due to some technical problem they received my order at 09:52 PM. My daughter almost started sleeping. They said please wait for another 20 mins. It will be delivered by 10:10. I called them again at 10:25 and they said it was on the way. I asked for 50% discount on my total bill of 600. Store managed refused. His name was Naveen. Finally pizza came at 10:45 and my daughter slept. I said give it for 300 but delivery boy refused. Whole Friday night got spoiled because of rude behavior and bad attitude of these store managers and customer care representative. They should not exploit the customer in future hence complaining. Please do something about this. Thanks.