Pizza Hut India — Extra Late Delivery

Ayush_2609

Address:

Sector-62, Noida

I had ordered at 8pm yesterday and it was supposed to arrive by 8:30pm. I called the store but they were not picking up. I called the customer care 3 times but they were of no help. After 2 hours, around 10pm, I received a call from Pizza Hut Stellar IT outlet and they finally delivered my order at 10:30pm.
This is very poor service provided by Pizza Hut.

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Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2020

Pizza Hut India Customer Care's response Dear Customer (Ayush_2609),

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

Nov 21, 2020

Updated by Ayush_2609 It has been 2 weeks and no action has been taken yet. Pizza Hut India replied that they would look into this matter, but taking actions to ensure this doesn't happen again should not have taken such long. I can only assume that they are not willing to do anything about this. This is very poor customer service provided by Pizza Hut.