Pizza Hut India — failed to deliver

[email protected]

from New Delhi, Delhi

Address:

12/5 Rajinder Nagar New Delhi, 110060

I placed on order on saturday, 02 march 2019 07:17:04 and order number 5093109 and with promise to deliver (Your order will be delivered approximately on 07:47:04).

But i made three to four call at your call center to inquire but every time with promise of delivering in 10 to 15 minutes. And finally at around 8.50 told me the order can deliver due to technical glitch and your money will be returned in 4 to 5 working days.
I did not receive any alert that they can not deliver order.
Disappointed with the unprofessional approach and will think multiple times to deliver and will never pay advance.

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Comments

Pizza Hut India Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Mahesh,

We are sorry to hear this. We would request you to please DM us your email ID, mobile number, and store details via given below link so that we can look into this.

https://bit.ly/2UeToi1

Regards,
Team Pizza Hut

rkchoudhary67

from Noida, Uttar Pradesh

Not delivered in 30 minutes in mail showing delivery time is 9.03 pm and after several call pizza delivered at 9.30 pm and it's cold.
Kindly do the needful it's sameful for Pizza hut for this type of service .

Pizza Hut India Customer Care's response, Mar 16, 2019

Verified Support

Dear Customer(rkchoudhary67),

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

Link: https://bit.ly/2uc2qRz

Regards,
Team Pizza Hut