| Address: | Tulsiram Road,Tinsukia,Assam,India |
Pizza Hut, Prithvi Tower, G-167, Devi Pukhuri Road, Tinsukia-786125 announced Inaugural Offer of Flat Rs150/- (min order Rs500/-) with coupon code "HUTNEW", which was actually a fraudulent promotional stunt to draw footfalls on the inaugural day. I call it fraudulent because I could'nt find any means where this offer could have been availed on 21st Feb'22; i tried it in your toll free no([protected]) at first where i was told that the offer would be available only at the newly opened outlet; my house is in the neighbourhood locality so i visited the outlet, placed the order and asked for using the promo code that i got in the Flier circulated by your Team perhaps in the tele print media( Assam Tribune daily newspaper) where to my utter surprise the outlet manager named "Nazrul" told me that it's possible only in online bookings, so i tried it infront of the Manager but the coupon code option wasn't active and your Store Manager was absolutely clueless and showed negligible interest in attending to my queries. His attitude was so indifferent and arrogant at that point of time that i preferred to move away from your newly opened Pizza Hut outlet without any order booking. I don't know if the matter (non functionality of coupon code) even reported to the concerned authority and i wonder how come Pizza Hut even run such a fraudulent promotion in such a big way??? Also, how can Pizza Hut appoint person like Nazrul as a Store Manager, who seemed to lack customer handling basics, precisely poor behavioural ethics ??? Having said so, i expect Pizza Hut to come up with a genuine APOLOGY in the same tele print media(Assam Tribune) through which the fake inaugural coupon code promotion was carried out. Was this information helpful? | 
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