[Resolved]  Pizza Hut India — Food not served after person reached the location

Address:

Kanpur

I ordered 2 pizzas and garlic bread. We have opted for a takeaway option and after food was being processed and out to takeaway, we went there and the staff did not gave us the order and said pay first and coma after one hour. We left and after saying we will complain, they asked us to come and collect the order.
What kind of behaviour is this. We have so many options and still this is being done.
Very shameful and bad experience with Pizza hut