Pizza Hut India — Home delivery woes
Faridabad, Faridabad District, Haryana, India
LaLaghudeepak on May 12, 2017
I had ordered 2 medium pizza online on 12th may at 20:22 hours and confirmation message. The store (Sector 21 d) chosen by me delivers at my location. At 20:37 hours i got call from local store that my pizza will get delivered within 45 minutes of booking time. I was okay with that. I waited till 21:15 & called the store where by i was informed that they do not deliver in my sector and my order is cancelled. When i checked my order online, i realized that the store mentioned was nehru ground, which does not cater to my sector, as it is quite far. Very unprofessional approach to customer handling.
[May 12, 2017] Pizza Hut India customer support has been notified about the posted complaint.
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