I had ordered 2 medium pizza online on 12th may at 20:22 hours and confirmation message. The store (Sector 21 d) chosen by me delivers at my location. At 20:37 hours i got call from local store that my pizza will get delivered within 45 minutes of booking time. I was okay with that. I waited till 21:15 & called the store where by i was informed that they do not deliver in my sector and my order is cancelled. When i checked my order online, i realized that the store mentioned was nehru ground, which does not cater to my sector, as it is quite far. Very unprofessional approach to customer handling.
Was this information helpful?
No (0)
Yes (0)
Pizza Hut India customer support has been notified about the posted complaint.
Hi,
My name is sumit from vaishali Ghaziabad, i would like to inform you that i have ordered pizza at 9:43 PM but executive says me pizza was not ready for delivered and still it not delivered..
kindly take some action regarding the same.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
My name is sumit from vaishali Ghaziabad, i would like to inform you that i have ordered pizza at 9:43 PM but executive says me pizza was not ready for delivered and still it not delivered..
kindly take some action regarding the same.