[Resolved]  Pizza Hut India — I am complaining about lying to your customers

I had placed an order today through the app code order Number 19302810. I received a SMS @ 2145 hrs confirming the dispatch of the order.

I called the call center twice 2205 and 2230. At 2205 Hrs the call center executive told me that he will ask the store to call me back which never happened. At 2230 the person on the call said he will connect me to the store which also never happened.

I eventually went to the store which is at a distance of 7mins from my residence the store Manager Mr Sachin told me the rider has taken the delivery and he will give me a fresh delivery but I was aghast as the same order which was cold was handed over to me.

This is absolutely ridiculous and non acceptable. I need a response and a detailed investigation and if this is not resolved to being transparent with your customers I will not hold back and let the entire country know of PIZZA HUT BEING NOTHING BUT A CHEAT.