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Pizza Hut India

Pizza Hut India — I am complaining about the very unethical behaviour of the whole company towards consumer.

It is very sad to know that your company takes so long to address consumer's issue .I I was asked to wait for 21 days which is now more than that.And Yet no refund has been initiated. If your team makes it clear that the company won't initiated i would be very happy. It was totally wrong that you took an order when a unit wasnt yet operational and now its taking so much time just to initiate refund. If this way you are thinking of adding such little amount to your profit this is very unethical.
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Comments

Dear Mridusmita,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Pizza Hut
Reply
It has been more than 21days still your team is checking. will i get the refund or not if your team can make this clear this would be a great help.This is very unethical behaviour of your company where you take so long period of time to respond to customer's issue. This is the same repeated message i am getting for more than 21 days. will your company deliever food if a customer pays lesser than the bill amount.Why should we be lossing our money when earning requires hardwork.
Reply
Pizza Hut India Customer Care's response, Mar 7, 2022
Verified Support
Dear Mridusmita,

Sorry for the delay. Kindly grant us some time to help you with an update on this. We truly appreciate your patience.

Regards,
Team Pizza Hut

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