Pizza Hut India — I want payment refund for an order that didn't get placed but payment was debited from my bank account

sshinde555

from Mumbai, Maharashtra

Address:

12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002

Hi,

On yesterday I made an online order yesterday (04:16 pm, 19 August 2020).of amount of Rs 513.46/-

Money was debited from my Bank account, but i did not receive order confirmation, neither the store receive my order.

I did call the customer care with no avail other than suggesting it will refunded.

The store said that the money will be credited back to my account, and i therefore made a second payment and ordered and ate my pizza.

I want my money back on my account asap, unfulfilled order.

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Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2020

Pizza Hut India Customer Care's response Dear Customer (sshinde555),

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

Aug 21, 2020

Updated by sshinde555 Hi Team,

I already sent the all requested details on yesterday.

Requesting prompt action.

Thanks
Sagar