Pizza Hut India — I'm complaining about the cancellation of the take away order without any intimation

I had ordered pizza for take away on 14th Feb 2022. I have received the confirmation mail as well. After that I was tracking my order. After 20 minutes, a message popped saying that my order is ready for pick up. But once my husband reached the Pizza Hut, they said that our order has been cancelled due to the non availability of pizza base.

The details of the beach is as follows:
287/B, Abhinish Bldg, 12th Cross Rd, Raja Rajeswari Nagar, Bengaluru, Karnataka 560098
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Pizza Hut India customer support has been notified about the posted complaint.
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Dear Madhushree,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

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