| Address: | Surat, Gujarat, 395007 | | Website: | pizzahut.co.in |
I went with my family yesterday night i. E 11th june, to have dinner at pizza hut, ghod dod road, surat. We four had reached there at around 7.45 pm. We noticed that a table was vacant and had a perfect view to see the cricket match on tv there.
Some waiter called us and asked us politely to sit there.
However, then comes some young arrogant guy with mustache and told "take some other table with four seats, this is a table for 6." we politely requested if he can allow us to sit so we can enjoy the match india vs. South africa, but he started shouting on us as if we had done some crime in requesting. He shouted on us with a harsh tone. He was like literally threatening! We eventually got up and shifted to some other table to avoid unnecessary scenes.
Is this the way you guys train your manager? Is the way customers are treated? What the hell that manager thinks of himself? I want some strict action to be taken against that person immediately. Please send me the photo also so i will recognize that person and i hope you will take some stringent action against him. I am not sure if he is manager but he seems to be some senior there and was bossing around. He purposely got our pizzas late, we nearly waited for half n hour to get food on table. Even at the time of billing, we had to wait for 10 minutes.
I sincerely request the pizza hut management team to call me, i will explain the matter personally on phone too.
Also, i repeat, send me photos of all senior staff members (Men only), i will identify him personally.
I expect some very strict action to be taken and intimate me at the earliest for the actions you have taken against him!!
If pizza hut management fails to take action, i will have to legally put an fir complaint against management as well that person in particular.
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