Pizza Hut India — Incomplete order delivery

Address:	Pune, Maharashtra, 411057
Website:	WWW.online.pizzahut.co.in

I placed an order on 1st july in pune, hinjewadi store. Order was placed online so i paid in advance using my credit card.. First of all order came very late almost 1 hr 30 mins and then it was incomplete order delivery... When i asked the delivery boy for rest of the items he said he is getting it in 2 mins its in his bike but 1 hr passed he did not come back and then i called the store they said we forgot so we will refund your amount... A month passed nothing happend i called customer care and they kept telling it will be done within 5 working days... Spoke to many reps in the company but no result and its been 3 months.. Again no refund i have got