Pizza Hut India — Misbehaviour and delay in delivery

Address:400610

We had ordered a box of 4 pizzas from the Rutu Park, Thane branch, Maharashtra and they asked us the delivery will be made in 40 minutes and we agreed to wait for 40 minutes but the delivery wasn't done till another 50-60 mins which makes an hour. When we called them back, they were quite rude and misbehaved with us even when we asked them to tone down. We again called them after the hour and they asked us to wait for next 20 minutes. If this is the way you treat your customers then I think we need to publicise this section of your service and also bring it to consumer court. After complaining on call twice and still not getting any response from your side I think this is the only way left.
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I have cancelled the order and it has been 10 months money has not been refunded.. I have called the customer care several times but no fruitful response.

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    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
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