Pizza Hut India — Money deducted from Paytm but Pizza not received

On 12 Jan'23 at 9.08PM money was deducted from my Paytm when I ordered Pizza. No transaction Id was generated for that order. When I contacted Pizaa Hut call center, they confirmed that money had been received, which will be refunded in 24 hours. They said, due to technical error order could not be generated. I was asked to place another order and pay again, I did that.
After 4 days, even today, I have not received refund, when I contact Pizaa Hut now, they keep transferring the phone to others and provide no resolution. Regards, Rajesh Chopra. M [protected]
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Dear Rajesh Chopra,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

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