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Pizza Hut India

Pizza Hut India — Money deduction

I was trying to order the pizza from pizza hut app. (10th march 2023, time 08:46pm. Order amount is Rs. 719/-.) I added the pizzas to the cart, then proceed to the payment step using GPay (attached screenshot of it), the money was deducted from the bank account but when I returned to pizza hut app order was not placed and the cart was empty.
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Comments

I faced the same issue yesterday 10th March during the same time during 8:45 to 9 PM. Tried contacting them on Facebook, they replied saying the refund will appear after maximum of 21 days time period. I wasn't happy and I've raised a chargeback disputed in my bank.
Reply
Dear Customer (bhush 7604),

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
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