Submit a Complaint
Food
Pizza Hut India

Pizza Hut India — Money not refunded after cancellation of order.

Address:Saket Nagar, Kanpur

Order 11770045 received
From: Kanpur - Saket Nagar - [protected]
Delivered To: behind durga mandir, 124-A/622, Block-11, Govind Nagar, Kanpur KANPUR, Govind Nagar 208006
Expected delivery time: 8:23PM

I have placed this order on 28/08/2022 but when informed that this will take 2 hrs to deliver, I have cancelled it but still waiting for the money to be refunded despite of all the promises.

Regards
Jasvinder Singh
Was this information helpful?
No (0)
Yes (0)
Pizza Hut India customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

Related Pizza Hut India reviews

[Resolved]Pizza Hut India - Payment twice - no refund - zomato order2[Resolved]Pizza Hut India - Mazedar paneer makhani pizza[Resolved]Pizza Hut India - Payment deducted but order not placed - April 222[Resolved]Pizza Hut India - Complaint about an online order (order no. 19310636) that has not been completed after 12 hours[Resolved]Pizza Hut India - Money deducted from account but order not placed.
View all 2663 Pizza Hut India Reviews

Comments

Dear Jsalangh,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
Reply
jsalangh's [Complaint's author] reply, Sep 9, 2022
The Store location is Saket Nagar, Kanpur (U.P.) My no. is 9453043044. my email id is [email protected]
Dear Jsalangh,

Thanks for sharing the requisite details. We have escalated your concern to our team and will share an update with you soon.

Regards,
Team Pizza Hut
Reply
jsalangh's [Complaint's author] reply, Sep 17, 2022
It is such pathetic service from your side. it's been 20 days and i am still waiting for my refund. Dominos refunded my money same day without any fuss after cancellation. what kind of operations are you running in India. It seems without legal notice you people will not wake up and work.

Regards
ADV Jasvinder Singh
jsalangh's [Complaint's author] reply, Sep 26, 2022
It's been month to get my refund for cancelled order. what a pathetic service and i am getting only lip services. It seems like i need to formally lodge a complaint to consumer court to get my refund. there is no option left for me.

ADV Jasvinder Singh

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    View all 2663 Pizza Hut India reviews & complaints
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information