[Resolved] Pizza Hut India — My Amount Deducted, Order Not Placed, Not Refunded

Ram2021

Jul 30, 2022

Address:	12th Floor, Tower D, Global Business Park, Gurugram 122002, Haryana, India
Website:	www.pizzahut.co.in

Ordered pizza and cornetto icecream cone on official website of Pizza hut on 28th July 2022 at 5:24 pm and made payment through Paytm UPI. I wish to request you to issue my Full refund of Rs. 540.96 paid during placing the order for pizza hut. when I received a message from the bank, my money has been deducted the official website of pizza hut showed that ( your payment has been declined as the order is invalid. To Pay Successfully try initiating the payment again from marchant checkout ) so my The order has not been placed. And for no reason Rs. 540.96 money has been deducted from my bank account.
I have emailed Pizza hut company asking for refund along with proofs but they have not given any reply to my email.

Please issue my full refund immediately.

Please find following
attach file and transaction details :

+4 photos

Was this information helpful?

No (0)

Yes (0)

Aug 1, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Aug 01, 2022

Updated by Ram2021 I am very thankful to...
honorable,
[ Consumer Complaints. in Team. ]
Thanks to your help I got my full refund. You are doing a great job...👍
I can't even express my gratitude to you.
I will be forever indebted to you. And in the same way may good 👌 work be done by you in the future. And whoever my Indian citizen is in trouble may their trouble be removed from your hands.
🙏...thank you...🙏

Verified Support

Aug 01, 2022

Pizza Hut India Customer Care's response Dear Ram,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut