Pizza Hut India — non delivery of pizzas and defiant customer care employee

nitesh786

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411040

I ordered 4 pizzas on 01 oct 2017 at 2132 hrs through the pizza hut customer care. The customer care representative on the other end took the order, confirmed the delivery and amount, but still no order was delivered and neither a message was left on my registered mobile. I kept waiting and finally when i called up at 2245 the customer care personnel said that there was no order placed. I and my colleagues were stranded at the middle of the night.

Such response and such employees are unwarranted and would erode the customer base.

Waiting for a response if anyone in the management could really make a difference.

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Pizza Hut India Customer Care

from Bengaluru, Karnataka

Verified Support

Sorry for the inconvenience faced by you. We will look into this and get this resolved on priority. Please give us a chance to make your experience memorable. Meanwhile, request you to share your details here:http://bit.ly/PHFeedback

Adv Neeraj Jain

from Bathinda, Punjab

I am stading from last 45 min in ur franchise sector 38 D Chamdigarh as well as in ur this office only 5-7 order pending but i dont get my order i dont knw what they doing inside with yours pans before me some other customers compalints them for serve them late so it is my request either you improve your service or stop to make people mad or idiot