Pizza Hut India — Non receipt of refund for unsuccessful transaction

Srinivas Koralur

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560067
Website:	m.pizzahut.co.in

I have tried ordering pizza on website of pizzahut on 31st may 2017 through my registered mobile no. [protected]. Amount deducted is rs 1076.50. But unfortunately the transaction could not be completed due to technical errors in the website.

In this regard i have called customer care of pizza hut on the same day and got the response of refund of money within 14 working days.

On 27th june 2017 i again called pizzahut customer care but could not get the proper response.

I request you to resolve this issue at earliest.

Thanks
Srinivasa ka
[protected]

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Pizza Hut India customer support has been notified about the posted complaint.

Jun 27, 2017

Updated by Srinivas Koralur Within few minutes after I lodged the compliant, a person called me for resolving the compliant with No. [protected]. During conversation he told me that Rs 10 will be charged for processing the refund but I objected for it and told him I will go to consumer court in case whole amount is not refunded. Then he started talking in unparliamentary language viz F...K etc.

Jul 05, 2017

Updated by Srinivas Koralur Not received any update on the refund

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Comments

Melissa Das

from Bengaluru, Karnataka

I had placed an order 8467248 on 14th june 2017 but it was cancelled due to some reasons. Was told that refund will be initiated. I tried calling them after few days but no one's answering. I want the refund asap. There were no mails regarding the refund and whatsoever.