Submit a Complaint
Food
Pizza Hut India

Pizza Hut India — not receive refund against pizza

Ordered no. 9916749
I ordered pizza on 6 July 2019 from shanti nagar banglor but they didn't delivered pizza and didn't receive refund till yet. I also called on customer care but they didn't give respond. I spend more than 4 months on pizza Hut customer service. My order was all
about 2000. And yes, the shanti nagar pizza Hut store's person made us fun and phone put down on hold, told me wait for 5 minutes or 30 minutes or send you message...i didn't receive any call back and messages even mail also. Don't know what we do.
Was this information helpful?
No (0)
Yes (0)
Pizza Hut India customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

Related Pizza Hut India reviews

[Resolved]Pizza Hut India - Payment twice - no refund - zomato order2[Resolved]Pizza Hut India - Mazedar paneer makhani pizza[Resolved]Pizza Hut India - Payment deducted but order not placed - April 222[Resolved]Pizza Hut India - Complaint about an online order (order no. 19310636) that has not been completed after 12 hours[Resolved]Pizza Hut India - Money deducted from account but order not placed.
View all 2663 Pizza Hut India Reviews

Comments

Dear Himani,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut
Reply
I ordered for two medium pizzas on the official online website of pizza hut. The payment was made using net banking. Once the payment was made and amount being deducted i was redirected to the home page with no order being placed. Tried calling the customer care number Bangalore but that too was out of service. How do I get the money back.
Reply
Pizza Hut India Customer Care's response, Nov 9, 2019
Verified Support
Dear Customer (Cristas),

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    View all 2663 Pizza Hut India reviews & complaints
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information