[Resolved]  Pizza Hut India — Not received refund o[censored]ndelivered order

Address:greater noida west

To,
The Team
Pizza hut

This is to register a complaint regarding the unprofessionalism shown by customer care regarding the refund of the order which was never delivered to me. I placed an order on 31st December at around 7:00 PM. The order no was 14795084 which I ordered by using Pizza hut on the web. I got the confirmation of the order by msg. Later around 9:30 PM, I got the call from the Store manager telling me that the order can not be delivered. This is another height o[censored]nprofessional behavior and why that information was given to us at the time of delivery. It would have been given at the time of ordering only.

Now when I asked for a refund for the same, still it has not been refunded. I have called and talked to at least 7-8 representatives on the customer care number, but nothing is working.

It's been 17 days now that I am trying to reach pizza hut for my refund. And have achieved a level of dissatisfaction towards the brand. If keeping 2000 Rs will make your brands richer, please keep it, but at least inform us about this cheating.

I hope to listen from you.
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Feb 19, 2022
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2022
Pizza Hut India Customer Care's response
Dear Neha,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
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