Pizza Hut India — Online Order failure, No refund recived till date

Address:	Thane, Maharashtra, 400607
Website:	Pizza Hut online

I have order online pizza on 30th Dec 2016. Order failed Rs. 1462.68 was debited from my account.
Mail also received against online order failure from Pizza Hut.
But no refund has been received till date.

Mail :-

Dear Usha

Sincere Apologies as we noticed you were trying to place an order which could not go through. In case your money has been debited, please be assured that it will be refunded back.

Request to please try placing the order via Cash-On-Delivery as our Payment Gateway Service Provider might be facing an outage.

At Your Service
Pizza Hut!