Pizza Hut India — Online pizza order in pizza hut

Address:	500049
Website:	online.pizzahut.co.in

Hi,
Yesterday i placed an order @9.26 pm ist and payment also done during online order.. As per their receipt i should received the order @9.56 pm but these guys don’t know why a customer place an order for pizza. Its very upset and frustrate this behaviour from pizza hut hyderabad. I called more than 10 times to all their executives and all are telling different story.
My request is please read below :

1. If its a festival day like diwali why you guys receiving online order. You can cancel the order : but you didnt do that.
2. If you receiving order and found some problem with you executives you can call to me and cancel that order but that also you didnt do.
3. Why you are telling lies to customer if you cant deliver the order and wasting my time from 9.56 pm to 11.30 pm who will pay for that.??
4. We are waiting for the pizza upto 11.30 pm if you cant deliver what a customer will feel. And at that time all store and hotels is stopped. Did you guys think once.??

So from the above i can sure your service is very very poor. And please dont do with other customers. And strict action should be required. So that no other customer will face the same.

Here are the details of mine.
My name is sunil barik
Order no :6981166
Store details : jayabharthi's kalpana survey no.44/1, 50, 51, mumbai road, hyderabad
Store no +[protected]

Thanks
Sunil