[Resolved]  Pizza Hut India — Order # 11968828 and complaint number T[protected]

This is regarding order # 11968828.
Ordered at 5.45 PM and as per SLA it should be delivered on 6.15 PM. Called many folllow up from customer care and registered concerns with Ticket Id : T[protected]. I received my order 7 PM overall 45 minutes late and its tasteless and not eatable.
i called so many follow-up calls with customer care and requested for refund and every time customer care agent asked me to wait 5 more minute and if not received than calll again for refund. Between 6.30 PM and 7.00 PM IST i called 5 times to customer care and asked for refund but expect feel sorry no refund or follow-up with delivery boy. Finally, i received order 7 PM, good 45 min late so, what kind of service given by Pizza hut store.. So, is this my mistake i paid advance amount for my order? i advance paid rupee 901 for my order for which i am not satisfied with the service and order delivered since it's taste less. So please listen my concerns and refund my paid amount for said order # 11968828.
Thanks,
Raman