Pizza Hut India — order cancelled and refund not processed

Address:600089
Website:online.pizzahut.co.in/home

I placed order at pizzahut on 21st of august. However due to reasons not known to me, the mentioned order was cancelled.
It was informed to me over a text message the mentioned order is cancelled and refunds will be initiated very shortly.
However, i am very surprised that no refund happened even after 3 months. Meanwhile i raised the issue with my bank and they confirmed that payment was authorised by pizzahut and no refund initiated from pizzahut. (Attaching email from bank)

Order no: 3136890 dt:[protected]
Order no: 3136934 dt:[protected]
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Pizza Hut India customer support has been notified about the posted complaint.
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Dear Zubair,

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

https://bit.ly/2UcN0bE

Regards,
Team Pizza Hut

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