| Address: | Hyderabad, Andhra Pradesh, 500050 | | Website: | online.pizzahut.co.in |
I have ordered pizza on 26/08/2016 for the value of rs.658.00 order number:[protected]
Called pizzahut at 0400 and they have confirmed that will deliver by 0430
It was 5 and there was no delivery so i called 39883988 to check the status.. They have put me on hold for about 40 minutes and then bhavani who answered my call said they were unable to contact me. However i have clearly mentioned my other number on the very same call. To get it resolved i asked for a manager and i was put on hold for 40 min and they hung up on me.
At around 5 i got call from store and his name is kiran: very rude and unprofessional
I asked him
What was the delay?
Kiran pizzahut: we are unable to locate your address
Me: you have already delivered to my address many times in the past, so what seems to be the problem?
Kiran pizzahut: delivary boy will not be the same and you have to make sure that your phone is working
Me: can you tell me when you are talking to me on the same phone and number how can you accuse me that i am not responsible.
Kiran pizzahut: kept on repeating the same thing and the worst thing when i asked that what is he going to do about the delay and inconvenience. Vaguley said he will ask for the recording from call center and then will think about it.. Which is very unprofessional
He said i was wasting his time which is very rude
Please provide me justice i didnot lie Was this information helpful? | 
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