[Resolved] Pizza Hut India — Order has not been delivered

Farooq Uroosa

Address:	Electronic City , 560100
Website:	PizzaHut.com

Hi,

Order number: 15349793

I have faced an utter bad issue, even after ordering the meal online also after payment from the official website of Pizza Hut the order has been cancelled telling nonsense excuses. I have given location properly and the representative from Pizza Hut Electronic City has just cancelled the order saying my location is not in the vicinity of 3km if it is not then why in the official website it shows the delivery is available. I’m extremely disappointed by the service provided and even though I have paid full amount .

Please improve the service and also appoint some well mannered staff who knows to talk to customers respectfully.

Kind regards,
Syeda

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Aug 6, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2021

Pizza Hut India Customer Care's response Dear Farooq,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via the given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut