Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
order id 12918216
Delivery time promised was 7:45 pm on 4th August
Delivered on 9:00 PM
Complained several times
Here is the proof...recorded conversation of customer care (rather harassment) and store manager
https://t.co/oAj3V0hEYF