[Resolved]  Pizza Hut India — Ordered pizza and more then one hour didnt get my order

Address:

Pizza Hut, Bellandur

Hi All,
I didnt know that how this platefrom works however I want to raise a complain here. on 2nd march 2022, I ordered pizza online through the website. the pizza store located at Bellandur and order id is 12317741. in next one hour, I didnt get any call or sms however after 45 min, the delivery guy sms me that location is more then 10 km . I was waiting for a call from store or customer care to inform me about that however, I didnt get. I called two times in customer care and asked updates and they said that they will call me back and again I didnt get call. as a customer, its really disappointed ( waiting for my dinner and didnt get).
here, I want to raise a complain against store manager Sher and looking for solution.
my customer mobile number :- [protected]